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Reach Out to Us Below

Fill in the form below, email or call us, and we’ll be in touch soon! Or reference our FAQs here.

Are you a current customer of the bank?*
Account(s) Interested In:

TELEBANK 24

(800) 315-4636

Access your personal financial information whenever or from wherever it's convenient for you. Transfer funds between accounts, check your current checking account, savings or loan balances, and determine whether a check or deposit has been posted to your account.

Simply dial into the service from any touch-tone telephone and enter your 4-digit Personal Identification Number (PIN)*, then follow the step-by-step directions. It's that easy! 

Customer Support

Call, chat or email Customer Support.

(608) 223-3000 or (855) 256-7328
Monday - Friday: 8:00 AM - 5:00 PM CST 
Saturday: 9:00 AM - 12:00 PM CST 

Chat Hours: Monday - Friday: 8:00 AM - 5:00 PM CST 

Frequently Called Numbers

Wire Operations: (608) 798-5265
Wealth Management: (608) 826-3570
Treasury Management: (608) 310-1240
TELEBANK 24: (800) 315-4636

Lost or Stolen Card, Travel & Other Card-Related Questions

Visa Credit Card: (608) 223-3000 or (855) 256-7328
Monday–Friday: 8:00am–5:00pm CST
Saturday: 9:00am–12:00pm CST
After Business Hours: (855) 574-1510

Visa Debit Card: (608) 223-3000 or (855) 256-7328
Monday–Friday: 8:00am–5:00pm CST
Saturday: 9:00am–12:00pm CST
After Business Hours: (855) 967-3965
Visa Debit Card Disputes: (877) 805-2527

Agent Connect

Talking with a banker? Need to share your screen? Use the link below to allow your banker access to your computer to better help you with your financial questions. Your banker will give you an access token while they are on the phone with you. 

Contact A Team Member

Our diverse team of mortgage lenders, business bankers, commercial lending experts, wealth managers, trust officers, ag specialists, and other banking professionals is ready to help you achieve whatever goal you’ve set your sights on, no matter how big or small.

Contact a team member directly. Search by name, location, or department.

Holiday Hours

Lake Ridge Bank is closed in observance of the following holidays:

2024 Holiday Dates:

  • Christmas Eve: Tuesday, December 24, 2024
  • Christmas Day Observance: Wednesday, December 25, 2024
  • New Year's Day: Wednesday, January 1, 2025

 

2025 Holiday Dates:

  • New Year's Day:  Wednesday, January 1, 2025
  • Martin Luther King Jr. Day: Monday, January 20, 2025
  • Memorial Day: Monday, May 26, 2025
  • Juneteenth National Independence Day: Thursday, June 19, 2025
  • Fourth of July: Friday July 4, 2025
  • Labor Day: Monday, September 1, 2025
  • Veteran's Day: Tuesday, November 11, 2025
  • Thanksgiving Day: Thursday, November 27, 2025
  • Christmas Eve: Wednesday, December 24, 2025
  • Christmas Day Observance: Thursday, December 25, 2025
  • New Year's Day: Wednesday, January 1, 2026

 

24/7 banking available through Online Banking, Telebank, Mobile App, and ATM access
* Your Personal Identification Number (PIN) is the last 4 digits of your Social Security Number. Please Note: calling and use of the system is considered express consent of the desire to use the TeleBank 24 system as an extension of normal account privileges, including transfers between accounts with the same co-owners. Regulation E applies to all such transfers authorized using the TeleBank 24 system. By providing your phone number to Lake Ridge Bank,  I agree and acknowledge that Lake Ridge Bank may sent text messages to my wireless phone number for any purpose.  Message and data rates may apply.  We will only send one SMS as a reply to you, and you will be able to opt out by replying “STOP”.  For more information on how your data will be handled please visit our Privacy, Security and Accessibility page.