Beginning January 1, 2025, Lake Ridge Bank will no longer send out paper statements for business accounts for a variety of reasons, but the main driver for this decision is fraud protection.

Did you know that the most common way for fraudsters to access your account information is by stealing business banking documents out of an unsecured mailbox? With everything we hear about cybersecurity, phishing, and hacking, it’s easy to minimize the threat in our minds related to good old-fashioned mailbox theft. Yet, that simple threat is very real.

By enrolling in eStatements through your Business Online account:

• We reduce the risk of fraud. eStatements are accessible only through Lake Ridge Bank’s secure online banking portal and are not mailed or emailed.
  
• You enjoy immediate access from anywhere. eStatements are available instantly, eliminating the 3-5 day wait associated with mailed statements. You can access your eStatements using your Business Online Banking through our lakeridge.bank website.
  
• You gain efficiencies. It’s easier to download and send eStatements to your accountant or finance team. Your transactions are searchable on Business Online by word, date, or amount to make it easy to find specific information. Since your information is already digital, you can easily store eStatements in a secure backup storage location rather than having to handle and store physical documents.
  

Most Lake Ridge Bank business accounts already receive eStatements, so it’s possible you don’t need to do anything different at this time. However, if you do not already receive eStatements, then your business will have to enroll on or before January 1, 2025, to avoid any interruption in accessing your statements.

Follow these step-by-step directions to enroll in eStatements:

1. Login to your Business Online Banking. If you have not already signed up for Business Online Banking or if you have any issues logging in, contact your Business Banker or call Customer Support at (608) 223-3000.

    

2. In the Quick Launch section, select Enroll eDocuments. This option is located on the right side of your browser page, below the “Pay or Transfer” area. 

    

3. Review the disclosure and click on “I Agree” to terms. When the eDocuments page opens, it will show you a disclosure agreement. You will need to read and scroll to the end to Agree to Terms.

    

4. Click “Continue” and go through the PDF form to acknowledge that your device supports access to open a PDF document. The following screen will pop up after you agree to the disclosure terms. Simply click “Continue.”

    

5. Fill out the Enrollment information and click “Submit” to complete the process. See the enrollment page below to know what to expect regarding details needed. Once completed, click Submit.
   
   

Need Help? Contact Customer Support at (608) 223-3000 or toll-free (855) 256-7328, Monday through Friday, 8:00 AM–5:00 PM, or Saturday, 9:00 AM–12:00 PM.